Excel reports "crash" when it closes

Add-in Express™ Support Service
That's what is more important than anything else

Excel reports "crash" when it closes
 
Subscribe
John White




Posts: 7
Joined: 2024-05-21
We recently upgraded to version 10.2.4714.0. Manually, everything we tested has worked fine. In our test pipelines, however, Excel is reporting a crash during application exit.


Faulting application name: EXCEL.EXE, version: 16.0.18526.20168, time stamp: 0x67cf02d0
Faulting module name: KERNELBASE.dll, version: 10.0.20348.2400, time stamp: 0x784b07c7
Exception code: 0xe0434352
Fault offset: 0x000000000003f19c
Faulting process id: 0x1f24
Faulting application start time: 0x01db98dd64187c33
Faulting application path: C:Program FilesMicrosoft OfficeRootOffice16EXCEL.EXE
Faulting module path: C:WindowsSystem32KERNELBASE.dll
Report Id: 9fcd5290-dc42-4401-a6cc-3b3cd035004f
Faulting package full name: 
Faulting package-relative application ID: 


I know from our own application logging that the crash happens after we successfully handle a WorkbookDeactivate event and perform some of our clean-up, like closing our log. Any ideas what could be causing this? It's only happened since updating Addin Express.
Posted 19 Mar, 2025 15:49:24 Top
Andrei Smolin


Add-in Express team


Posts: 19095
Joined: 2006-05-11
Hello John,

Is the issue reproducible on a simple test add-in replicating the UI of your real add-in?

Regards from Poland (GMT+1),

Andrei Smolin
Add-in Express Team Leader
Posted 20 Mar, 2025 11:21:43 Top